All our shipments originate from London, Ontario Canada.
Yes, we ship to Europe, USA, NZ and Australia. Shipping costs will apply, and will be added at checkout.
We offer free shipping within Canada and the USA.
Outside of Canada and the USA, Our shipping costs are as follows:
- $15 to USA, NZ, Australia
It depends on where you are! We process orders within 1-2 business days (Occasionally it may take longer. Orders shipped within Canada and the USA will take 5-9 business days to arrive. Overseas deliveries can take anywhere from 7-28 days. Delivery details will be provided in your confirmation email.
We use all major carriers, and local courier partners. You’ll be sent your tracking information in your shipping confirmation.
Product
We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help. If you're in Canada your first return is on us. Just email us directly at hello@hernestproject.com and we’ll take you through the process. Visit our HELP section for the full return policy.
** please note Sale Items, Gift Cards and Briefs are a <strong>FINAL</strong> sale.
Other
Yes, you can find them in the "Shop" section of the website.
We love helping, so please don't hesitate to ask : hello@hernestproject.com
Welcome codes work on all items excluding sale items. If you've only got sale items in your cart, the code will not apply. The code however does not expire and can be used on any subsequent purchase. It is valid for at least ONE use per customer.
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