We use all major carriers, and local courier partners. You’ll be sent your tracking information in your shipping confirmation. 

We always aim to make sure our customers love our products, but if you do need to return an order, we’re happy to help.  If you're in Canada your first return is on us. Just email us directly at hello@hernestproject.com and we’ll take you through the process. Visit our HELP section for the full return policy. 

** please note Sale Items, Gift Cards and Briefs are a <strong>FINAL</strong> sale. 

Welcome codes work on all items excluding sale items. If you've only got sale items in your cart, the code will not apply. The code however does not expire and can be used on any subsequent purchase. It is valid for at least ONE use per customer.