Betty TENCEL™ Brief $ 39

• Our Betty Brief  is a mid to high waisted brief that feels as though you’re wearing almost nothing.
• Fashioned of live-in-it-soft TENCEL ™ for a perfectly regulated night sleep 
• Flat interior seams and a soft elastic waistband.
• 3 panel front gives the brief interesting detail and a flattering fit.
• Thigh cuffs are designed to contour without squeezing.
• Great for sleepers and loungers.
• All briefs are a FINAL sale.

This is a lightweight fabric comprised of 94% Tencel ™  / 6% Elastane

All our fabrics are  milled in a BLUESIGN certified facility and are Oeko-Tex Standard 100 certified, meaning they are free of harmful chemicals. Learn More HERE

SHIPPING COUNTRIES:

We currently ship to Canada, US, Europe, NZ and Australia. Because we are a Canadian based company orders placed for shipment outside Canada may be charged duties and taxes at the time of delivery. These are the responsibility of the customer. 

TRACKING OF SHIPMENT

Once your shipment is on the way, you can track it online. Your tracking number will be sent to you via an e-mail delivery confirmation.

SHIPPING COSTS:

As of September 3, 2020 our shipping costs have been updated:

Canadian Customers

• Canada customers  will receive free ground shipping with tracking on orders greater than $150 CAD
• Orders  less than $150 CAD will be charged a flate-rate of $14 for ground shipping with tracking
• Expedited 1-3 day shipping is available to Canadian customers for $20 CAD  

US Customers

•  US customers  will receive free ground shipping WITHOUT tracking on orders greater than $150 CAD
• Orders  less than $150 CAD will be charged a flate rate of $14 for ground shipping WITHOUT tracking. 
• US customers can opt to pay an additional fee of $8 CAD to have tracked shipping, otherwise tracking may not be available.
• Expedited 3 day shipping is available to US customers for $30 CAD 

EU, Australia and NZ Customers 

• $15 international shipping WITHOUT tracking to Europe, NZ and Australia. 
• $30  international shipping with tracking to Europe, NZ and Australia. 

1. Within Canada and the USA postal delays are upward of two weeks to certain areas. Rest assured we will honour any returns that fall outside our 15 days return window due to postal delays. 
2. To Europe, Australia  and NZ regular post is taking from 15-65 days. 

PROCESSING TIME

Properly placed orders are usually processed within 1-2 business days. In busier times it can take up to 4 days to process an order, but we will communicate any delays.

RETURNS:

Within Canada:

We offer a free return policy on your first order, and will send you a return label. Briefs are EXCLUDED from our return policy. Our return policy lasts 15 days from original ship date.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags.

Send an email to: hello@hernestproject.com to initiate the return process. The first return is on us!

Within USA

For US returns, we cannot provide a return label, but we DO ACCEPT returns  (you must pay the shipping) and will gladly send you an exchange as well. Our return policy lasts 15 days from original ship date.  To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging with all tags.

Send an email to: hello@hernestproject.com to initiate the return process. 

EU, Australia and NZ

At this time we cannot accept returns shipped outside of Canada or the USA. 

Non-returnable items:

• gift cards
• sale items
• briefs 
• items sold  outside Canada and the USA - please send us an email as we can clarify your options on a case by case basis. 

If you encounter an issue after the 15 days please email us at hello@hernestproject.com, we are responsive and open and definitely want to hear from you!  

For more information visit our complete return policy here